Browse FAQs
Questions in Software Installation, Update and Maintenance
- What versions of Windows does the Client Tool run on?
(22017 views) - The Client Tool is only asking me for a User ID when I attempt to login. How do I figure out what User ID to enter?
(41969 views) - My Client Tool’s performance is reduced, with slower response and/or timing out.
(24715 views) - Is this error due to administrative rights on my computer?
(45173 views) - I received the message "Error Connecting to Database."
(25078 views) - I received an application error when attempting to view reports in the Client Tool.
(105640 views) - I got a new computer and need to complete a new installation of ECMPS on it. How should I proceed?
(39626 views) - How do I uninstall the Client Tool?
(78872 views) - How do I purge data from my local database?
(22049 views) - How do I perform an optional software update?
(18106 views) - How do I initialize the database?
(27152 views) - How do I clean out my database and start with a "fresh" database?
(19213 views) - How do I backup my database?
(19104 views) - How can I tell if my computer has a 32-bit or 64-bit operating system?
(33594 views) - How can I add integrated security to a shared database?
(21581 views) - Can I install the Client Tool on a computer with a 64-bit processor?
(18176 views)
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