Contact Us

For tracking purposes, EPA requests that you submit tickets to technical support via email.

 Send Ticket Icon   For a faster response, email your technical support request.

Call Icon  Call technical support at 866-470-0636.

Technical Support Hours of Operation

Monday through Friday from 9:00 a.m. until 5:00 p.m. Eastern Time.


New Year's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

EPA Analysts

The following table lists all of the ECMPS EPA Analysts. Analysts are assigned by EPA Region. Each region contains several states. You can determine your analyst by selecting the analyst(s) who is responsible for the state in which your facility is located.

EPA Analysts should be contacted for questions related to:

  • Monitoring Configurations
  • Petitions
  • Policy-related Issues

All other questions should be directed to technical support.

Region Map

Region States Name Email Address Phone Number
1 CT, MA, ME, NH, RI, VT Jenny Jachim 202-343-9590
Louis Nichols 202-343-9008
2 NJ, NY Carlos Martinez 202-343-9747
Craig Hillock 202-343-9105
3 DC, DE, MD, PA, VA, WV Charlie Frushour 202-343-9847
4 AL, FL, GA, KY, MS, NC, SC, TN Carlos Martinez 202-343-9747
5 IL, IN, MI, MN, OH, WI Louis Nichols 202-343-9008
Jenny Jachim 202-343-9590
6 AR, LA, NM, OK, TX Travis Johnson 202-343-9018
Kevin Tran 202-343-9074
7 IA, KS, MO, NE Bob Vollaro 202-343-9116
8 CO, MT, ND, SD, UT, WY Ron Sobocinski 202-343-9722
9 AZ, CA, NV, HI Carlos Martinez 202-343-9747
10 AK, ID, OR, WA Jenny Jachim 202-343-9590