Browse FAQs
Questions in Software Installation, Update and Maintenance
- What versions of Windows does the Client Tool run on?
(21814 views) - The Client Tool is only asking me for a User ID when I attempt to login. How do I figure out what User ID to enter?
(41653 views) - My Client Tool’s performance is reduced, with slower response and/or timing out.
(24507 views) - Is this error due to administrative rights on my computer?
(44732 views) - I received the message "Error Connecting to Database."
(24782 views) - I received an application error when attempting to view reports in the Client Tool.
(104629 views) - I got a new computer and need to complete a new installation of ECMPS on it. How should I proceed?
(39321 views) - How do I uninstall the Client Tool?
(78529 views) - How do I purge data from my local database?
(21784 views) - How do I perform an optional software update?
(17936 views) - How do I initialize the database?
(25398 views) - How do I clean out my database and start with a "fresh" database?
(19002 views) - How do I backup my database?
(18917 views) - How can I tell if my computer has a 32-bit or 64-bit operating system?
(33284 views) - How can I add integrated security to a shared database?
(21388 views) - Can I install the Client Tool on a computer with a 64-bit processor?
(17981 views)
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