Browse FAQs
Questions in Software Installation, Update and Maintenance
- What versions of Windows does the Client Tool run on?
(22519 views) - The Client Tool is only asking me for a User ID when I attempt to login. How do I figure out what User ID to enter?
(42786 views) - My Client Tool’s performance is reduced, with slower response and/or timing out.
(25237 views) - Is this error due to administrative rights on my computer?
(46295 views) - I received the message "Error Connecting to Database."
(25901 views) - I received an application error when attempting to view reports in the Client Tool.
(108267 views) - I got a new computer and need to complete a new installation of ECMPS on it. How should I proceed?
(40397 views) - How do I uninstall the Client Tool?
(81497 views) - How do I purge data from my local database?
(22657 views) - How do I perform an optional software update?
(18579 views) - How do I initialize the database?
(27740 views) - How do I clean out my database and start with a "fresh" database?
(19749 views) - How do I backup my database?
(19598 views) - How can I tell if my computer has a 32-bit or 64-bit operating system?
(34238 views) - How can I add integrated security to a shared database?
(22097 views) - Can I install the Client Tool on a computer with a 64-bit processor?
(18708 views)
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