Questions in Software Installation, Update and Maintenance
- What versions of Windows does the Client Tool run on?
- The Client Tool is only asking me for a User ID when I attempt to login. How do I figure out what User ID to enter?
- My Client Tool’s performance is reduced, with slower response and/or timing out.
- Is this error due to administrative rights on my computer?
- I received the message "Error Connecting to Database."
- I received an application error when attempting to view reports in the Client Tool.
- I got a new computer and need to complete a new installation of ECMPS on it. How should I proceed?
- How do I uninstall the Client Tool?
- How do I purge data from my local database?
- How do I perform an optional software update?
- How do I initialize the database?
- How do I clean out my database and start with a "fresh" database?
- How do I backup my database?
- How can I tell if my computer has a 32-bit or 64-bit operating system?
- How can I add integrated security to a shared database?
- Can I install the Client Tool on a computer with a 64-bit processor?