Browse FAQs
Questions in Software Installation, Update and Maintenance
- What versions of Windows does the Client Tool run on?
(19960 views) - The Client Tool is only asking me for a User ID when I attempt to login. How do I figure out what User ID to enter?
(37899 views) - My Client Tool’s performance is reduced, with slower response and/or timing out.
(22631 views) - Is this error due to administrative rights on my computer?
(40093 views) - I received the message "Error Connecting to Database."
(22031 views) - I received an application error when attempting to view reports in the Client Tool.
(94173 views) - I got a new computer and need to complete a new installation of ECMPS on it. How should I proceed?
(35831 views) - How do I uninstall the Client Tool?
(58950 views) - How do I purge data from my local database?
(19727 views) - How do I perform an optional software update?
(15428 views) - How do I initialize the database?
(21305 views) - How do I clean out my database and start with a "fresh" database?
(16411 views) - How do I backup my database?
(16495 views) - How can I tell if my computer has a 32-bit or 64-bit operating system?
(29551 views) - How can I add integrated security to a shared database?
(16865 views) - Can I install the Client Tool on a computer with a 64-bit processor?
(16166 views)